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  • Writer's pictureHospice of the Fisher Home

6 Things to Know as a Hospice Volunteer

“We cannot change the outcome but we can affect the journey.” - Ann Richardson, Author of Life in a Hospice


Volunteering in a hospice setting is a deeply rewarding experience that offers the opportunity to make a meaningful impact during a critical time in people's lives. As a hospice volunteer, you'll be providing support and comfort to patients and their families, and it's essential to approach this role with understanding and sensitivity. 


diverse group of hospice volunteers standing illustration


At Hospice of the Fisher Home, our volunteers are truly the backbone of our community. At our residence and during in-home hospice visits, they cook, play music, sit vigil, and so much more! To find out about volunteering click here. 


If you’re looking into hospice volunteering, you may be wondering what it is like to commit time to this setting. Like many other volunteer positions, there are key things hospice volunteers should know before beginning their journey.  We might be biased, but we think that volunteering in a hospice is one of the most rewarding things you can do!


Our hospice can't survive without donations from people like you! Please consider contributing to our mission.




What to Know as a Hospice Volunteer


1. Understanding Hospice Care


Hospice care focuses on providing comfort and support to individuals with terminal illnesses and their families. It emphasizes quality of life, pain management, and emotional support rather than curative treatments. As a volunteer, it's crucial to understand the principles of hospice care, which include respecting the patient’s wishes, providing comfort, and offering emotional and practical support to both patients and their families. 


2. Effective Communication


Communication is a cornerstone of effective hospice volunteering. This involves not only speaking with patients and their families but also listening actively. Many patients may want to share their life stories, fears, or hopes, and being a compassionate listener can be incredibly comforting. Additionally, clear communication with the hospice team ensures that you can provide the best support possible. Hospice care is so team centered, with volunteers working alongside CNAs, RNs, and loved ones to provide the best care for the terminally ill. 


3. Emotional Preparedness


Volunteering in a hospice setting can be emotionally challenging, as you will encounter the realities of end-of-life care. It’s important to be emotionally prepared for the possibility of grief and loss. Reflecting on your own feelings and seeking support when needed can help you maintain your emotional well-being while continuing to provide effective support to others.


4. Respecting Privacy and Boundaries


Respect for privacy and boundaries is fundamental in hospice care like any other healthcare setting. Always ask for permission before entering a patient’s room and be mindful of their personal space. Understand that patients and families may have different preferences regarding interactions and respect their wishes. Maintaining confidentiality about patient information is also critical in upholding trust and professionalism.


5. Adapting to Individual Needs


Each patient and family has unique needs and preferences. As a volunteer, be adaptable and responsive to these individual needs. Whether it’s providing companionship, running errands, playing music, or helping with household tasks, being flexible in your role can make a significant difference. Tailoring your support to fit the specific circumstances of each family will enhance the comfort and care you provide. You may find yourself doing one particular job or having to wear many hats!


6. Self-Care and Support


Volunteering in hospice care can be demanding, both physically and emotionally. Prioritizing your own self-care is essential to maintaining your ability to serve effectively. Engage in activities that rejuvenate you, seek support from fellow volunteers or a counselor if needed, and remember that taking care of yourself allows you to be a better support for others.


group of people wearing t shirts that say volunteer stacking their hands on each other

Becoming a hospice volunteer is a profound commitment that requires empathy and understanding. By even considering volunteering in a hospice, you are already showing that you have a compassionate heart and wish to better the lives of those near death. By knowing and embracing these key aspects of hospice care, you will be well-prepared to provide support to patients and their families during their time of need. Your role is invaluable, and your presence can bring comfort during one of life’s most challenging times.


If you are in the Western Massachusetts area and have a loved one that requires hospice care, Hospice of the Fisher Home provides both in-residence or at-home (or wherever you reside) care through our community program. Contact us to find out more. 


Hospice of the Fisher Home relies on donations to keep our doors open and our residents well taken care of. Please donate today!


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